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Terms of service

Introduction

Welcome to www.ningen.com ( “Site” or “Ningen ” ). The website www.ningen.com is owned and operated by Ningen Skin Sciences Pvt. Ltd. Ningen and the site are referred to as Platform. You may be accessing our Site from a computer or mobile phone device and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. These Terms of Use govern all the products offered on the Platform.

The Platform is only to be used for your personal non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter ” Terms of Use “) along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy as modified and amended from time to time.

By mere accessing or using the Platform, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Platform. You are responsible to ensure that your access to this Platform and material available on or through it are legal in each jurisdiction, in or through which you access or view the platform or such material.

NINGEN reserves the unilateral right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. If NINGEN decides to change the Terms of Use or Policies, NINGEN will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Platform following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether you have read it or not. Consequently, we apprise you to frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.

User Account, Password, and Security

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e., under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.

You will receive a username and password for your account upon completing the Website’s registration process, or alternatively you can choose to browse through an existing Gmail or Facebook account by providing necessary permissions. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to;

  • immediately notify Ningen Cosmetics of any unauthorized use of your password or account or any other breach of security,
  • ensure that you exit from your account at the end of each session. NINGEN Cosmetics cannot and will not be liable for any loss or damage arising from your failure to comply with the above-mentioned guidelines or maintain security of your account.

By using website, you agree not to host, display, upload, modify, publish, transmit, update or share any information that;

  • belongs to another person;
  •  infringes upon another person’s copyright, trademark, patent or other proprietary rights;
  • harmful to minors, harassing, blasphemous defamatory, obscene, invasive of another’s privacy;
  • impersonate another person.

By registering to our website, you agree to receive marketing and promotional communication from NINGEN Cosmetics via SMS, email, and any other form of notification(s).

Limited instances where we may share your personal information include:

When we have your consent. This includes sharing information with Facebook when you’ve chosen to link it to your NINGEN cosmetics account or publish your activity on Ningen cosmetics to your wall.

We may employ third party companies or individuals to process personal information on our behalf based on our instructions and in compliance with this Privacy Policy. In addition, some of the information we request may be collected by third party providers on our behalf.

If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or NINGEN cosmetics; or to detect, prevent, or otherwise address fraud, security or technical issues.

We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.

We may also share aggregated or non-personally identifiable information with our partners or others. For instance, we may tell a business using NINGEN cosmetics how many people viewed any product or category of products or even the most popular brand from our website, most searched colour etc. 

Product use & services

The products and services available on the Ningen’s Platform, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.

It is advised that consumers with allergies should always read a product’s ingredient statement before use to avoid deleterious consequences.

Skin Analysis AI Service - Privacy and Data Handling Policy

Welcome to Ningen Skin Sciences Pvt. Ltd.’s Skin Analysis AI Service. Our service utilizes advanced AI technology, in partnership with BrightTex Bio-Photonics Pvt Ltd, to analyze your skin based on the photos you upload. This policy outlines the handling and protection of your photos and related data.

  1. Service Description: This AI-powered service analyzes user-submitted photos to provide personalized skincare
    recommendations. The analysis is conducted by our partner, BrightTex Bio-Photonics Pvt Ltd.
  2. User Consent: You must provide explicit consent for the use of your photos in our skin analysis process. This consent is crucial for using the service and cannot be withdrawn once agreed.
  3. Data Privacy and Security: We prioritize your privacy. Photos and analysis data are stored securely and are subject to strict access control. Measures include encryption and other advanced security protocols.
  4. Use of Data: The photos and data generated are solely used for skin analysis. They will not be employed for any other purposes without additional explicit consent.
  5. Third-Party Sharing: Your photos are shared with BrightTex Bio-Photonics Pvt Ltd for the purpose of analysis. They adhere to our privacy standards and are contractually bound to protect your data.
  6. User Access and Control: You can access or request the deletion of your photos and related data at any time by contacting our support team.
  7. Data Retention: Data is retained only as long as necessary to provide you with our services, after which it is permanently deleted in line with our data retention policy.
  8. Compliance with Regulations: This policy is in line with relevant data protection laws. We are dedicated to safeguarding your rights and privacy.
  9. Use by Minors: The service is available to users aged 16 and above. If a user is below 16, the responsibility for the data provided lies solely with the user and their parents, not Ningen Skin Sciences Pvt. Ltd., or any other party.
  10. Policy Updates: We reserve the right to update this policy. Changes will be communicated via our website.
  11. Grievance Redressal: Contact our Grievance Officer for any data privacy concerns at support@ningen.com. By using our Skin Analysis AI Service, you acknowledge your understanding and agreement to this policy. We value your trust in responsibly handling your data for an enhanced skincare
    experience.

Pricing and offer information

  • NINGEN strives to provide accurate product and pricing information, however errors may occur.
  • Prices and availability of the products and services provided or offered on the site and/or app are subject to change without prior notice and at the sole discretion of company
  • Products offered as GWP (Gift with Purchase) are subjected to availability of exact variant.
  • Company reserves all rights to withdraw any ongoing offer and/or promotion without prior notice.

Offer/Gifts Terms and Conditions

Offer period 1 Feb 00:00 to 10 Feb 2023 23:59.

  • Customer Get Free gift worth Rs. 500 (Primrose Shimmer cream) on minimum shopping of Rs.1000/-
  • Any cancelled, rejected or returned order(s) will not be eligible for the offer and the refund amount of such order will be adjusted with the instant discount amount.
  • Customer can avail one free product per order only.

Payments

Mode of payment – Payments for the products available on Site and app may be made in the following ways:

  • UPI, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
  • Online payments are instant payment options and recommended to ensure faster processing of your order.
  • Cash on Delivery option is available for limited areas only.

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. NINGEN Cosmetics is not responsible for any breach of information, or inappropriate transactions.

Shipping/Delivery policy

Order once accepted will be delivered usually within 7 to 10 working days. Delivery times are affected by product availability, customers’ geographic location, shipping destination & courier partner’s delivery time to location. In case of one or more defective products in your order, please register a single complaint as the return/replacement will be arranged only once. Customers are advised not to accept tampered or damaged shipments.

Cancellation of unusual orders

There may be certain orders that NINGEN cannot accept, and therefore, we reserve the right, at our sole discretion, to cancel any order. Some reasons may include errors in pricing, certain issues identified by our fraud avoidance department or any order placed using a technological glitch/loophole, etc. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to ship your order.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

  • Name of the Manufacturer: Arbro Pharmaceuticals Private Limited
  • Address: 6/14 Kirti Nagar, Industrial Area, New Delhi 110015
  • Marketed by: Ningen Skin Sciences Private Limited, 4/9, Kirti Nagar Industrial Area, New Delhi-110015
  • Phone Number: +91 -11-45854585
  • Email Address: care@ningen.com

Copyright and Intellectual Property

All information displayed, transmitted or carried at  www.ningen.com is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by NINGEN Cosmetics. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at www.ningen.com. If you have any questions regarding these Terms and Conditions, please email us at care@ningen.com

Terms and Conditions for FAQs-

– Free Gift Offer valid on minimum purchase of 1000.

– Cannot be clubbed with another offer. 

– Complimentary gifts (GWP) will not be applicable with this offer. 

– Offer is applicable only on specific collection pages